Refund Policy

At XTV Ultra, we strive to ensure our customers are satisfied with our services. If the product does not work as described or you encounter major issues, we will be happy to provide a full refund. Our refund policy is as follows:

1. Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• The product does not work as described.
• You encounter major issues with the product and provide evidence of such issues.
• You contact our support team within 14 days of your purchase to request a refund.

2. Process for Requesting a Refund

To request a refund, please follow these steps:

• Contact our support team at x@xtvultra.com with your purchase details and the issues you are experiencing.
• Provide evidence of the issues you are encountering.
• Our support team will review your request and respond within 1-2 business days.

3. Approval and Issuance of Refunds

Once your refund request is approved, we will process your refund. Refunds will be issued to the original payment method used during the purchase. Please note that it may take some time for the refund to appear on your statement, depending on your payment provider.

4. Non-Refundable Situations

Refunds will not be issued in the following situations:

• Change of mind after purchase.
• Failure to provide evidence of issues encountered.
• Requests made after 14 days of purchase.

Cancellation Policy

If you wish to cancel your subscription, you can do so at any time. Upon cancellation, you will continue to have access to the service until the end of your billing period. No refunds will be issued for the remaining days of the subscription period after cancellation.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: x@xtvultra.com
• By visiting this page on our website: Support

Thank you for choosing XTV Ultra.